Cookie Policy

At Mailor Corporation ("Mailor," "we," "us," or "our"), we believe in complete transparency regarding our data practices. This Cookie Policy explains how we use cookies and similar tracking technologies when you visit our website at mailor.co or use our premium email services.

Cookies are small text files stored on your device that help us provide you with a seamless, personalized experience. They enable essential features, remember your preferences, and help us understand how to improve our services.

By using Mailor's services, you consent to our use of cookies as described in this policy. You maintain full control over cookie settings and can modify your preferences at any time through our cookie management panel below.

Essential Cookies

These cookies are necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot disable these cookies as they are essential for providing our services.

Performance Cookies

These cookies collect information about how you use our website, such as which pages you visit most often. This data helps us optimize our site performance and improve user experience.

Functionality Cookies

These cookies remember choices you make to improve your experience, such as language preferences, theme settings, and personalized layouts.

Marketing Cookies

These cookies track your browsing habits to display ads relevant to you and your interests. They also limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.

You have complete control over which cookies we use. Essential cookies cannot be disabled as they are necessary for the website to function properly.

We partner with trusted third-party services to enhance your experience. These partners may set their own cookies when you interact with their services through our platform.

Our Third-Party Partners

• Google Analytics: Helps us understand how visitors interact with our website
• Stripe: Processes secure payment transactions for premium subscriptions
• CloudFlare: Provides content delivery and security services
• Intercom: Powers our customer support chat system
• Sentry: Monitors application errors to improve stability

Each third-party service has its own privacy policy and cookie practices. We encourage you to review their policies to understand how they collect and use your data.

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or delete cookies that have already been set. However, please note that disabling cookies may limit your ability to use certain features of our service.

Browser-Specific Instructions

Here are links to cookie management instructions for popular browsers:

• Google Chrome Cookie Settings
• Mozilla Firefox Cookie Settings
• Safari Cookie Settings
• Microsoft Edge Cookie Settings
• Opera Cookie Settings

Mobile Device Settings

For mobile devices, you can manage cookie settings through your device's privacy settings:

• iOS: Settings > Safari > Privacy & Security
• Android: Chrome app > More > Settings > Site settings > Cookies

We retain cookie data for different periods depending on the cookie type and purpose:

• Session Cookies: Deleted automatically when you close your browser
• Persistent Cookies: Retained for the period specified in the cookie tables above
• Analytics Data: Aggregated and anonymized after 26 months
• Marketing Data: Retained for up to 13 months unless you opt out

You can request deletion of your cookie data at any time by contacting our privacy team at privacy@mailor.co.

GDPR Compliance (European Union)

For users in the European Economic Area, we comply with the General Data Protection Regulation (GDPR). We obtain explicit consent before setting non-essential cookies and provide you with the right to withdraw consent at any time.

CCPA Compliance (California)

California residents have the right to opt out of the sale of personal information. While we do not sell personal information, you can control marketing cookies through our preference center.

Other Jurisdictions

We respect privacy laws in all jurisdictions where we operate. If you have specific questions about how we comply with your local privacy laws, please contact our legal team.

We may update this Cookie Policy periodically to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make significant changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email if you have an account with us
• Display a prominent notice on our website
• Request renewed consent where required by applicable law

We encourage you to review this policy periodically to stay informed about how we use cookies.

If you have questions, concerns, or requests regarding our use of cookies, please contact us through any of the following methods:

Data Protection Officer: For privacy-specific inquiries, you can contact our Data Protection Officer directly at dpo@mailor.co.